Set your sync schedule and what data stays in sync

Your sync settings control how often DashVue pulls fresh data from eBay, how far back your first import goes, and which types of data (Orders, Finances, Inventory) stay connected. This article walks through where to find these controls and what each one does.

Where to find your sync settings

Go to Settings → Preferences. You will find two related sections there: Sync Schedule, which sets how often DashVue checks eBay for updates, and Sync Scope, which lets you choose which data types are kept in sync.

Choosing your auto-sync frequency

The Sync Schedule section lets you set how often DashVue automatically checks eBay for new orders, fee updates, and inventory changes. Pick a frequency that suits how actively you list and sell. A more frequent schedule keeps your numbers current, while a less frequent one uses fewer resources.

Setting your initial import date range

When you first connect your eBay account, DashVue needs to know how far back to pull historical data. The initial import date range sets this starting point, for example importing the last three months or the last year of orders. This range only affects your first import; ongoing auto-sync keeps everything current from that point forward.

Choose a range that matches how far back you want your profit and order history to reach in DashVue. A longer range gives you more historical reporting, but it will take longer to complete.

Choosing what data stays in sync

The Sync Scope section lets you toggle three data types independently:

• Orders: your eBay sales and order details.
• Finances: eBay fees, payouts, and other financial transactions.
• Inventory: your listing and stock information.

Turning a toggle off pauses syncing for that data type only. The other two continue as normal. This is useful if, for example, you want DashVue to keep tracking your orders and finances while you manage inventory changes another way.

Things to keep in mind

Sync settings apply to your whole DashVue account, not to individual listings or orders. If you are troubleshooting missing or stale data, check both the Sync Schedule (is auto-sync running often enough) and the Sync Scope (is the relevant toggle switched on) before assuming something else is wrong.

See the related articles below for more on eBay connections and teammate permissions.