Your first eBay sync, plus Quick Sync vs Full Sync

Once you connect your eBay account, DashVue keeps your data up to date automatically, and you can also trigger a sync yourself at any time. This article explains what a sync actually imports, how often it runs on its own, and the difference between a Quick Sync and a Full Sync so you know which one to reach for.

What a sync brings into DashVue

When DashVue syncs with your eBay account, it pulls in:

• Your listings, including their current status and details.
• Your orders, so sales show up against the right listing.
• Your fees, so profit figures reflect what eBay has actually charged.
• Your feedback.
• Your offers, such as best offers on listings that accept them.

This is what powers the profit tracking, order history and listing views across the dashboard. The more up to date your sync, the more accurate those figures are.

Automatic sync: every 6 hours

You do not need to do anything for day to day use. DashVue automatically syncs with eBay roughly every 6 hours, refreshing your listings, orders, fees, feedback and offers in the background. For most sellers this is frequent enough that the dashboard stays a close reflection of what is happening on eBay.

Manual sync: Quick Sync vs Full Sync

If you do not want to wait for the next automatic run, for example right after listing a batch of new items or dispatching a run of orders, you can trigger a sync manually from the eBay connection settings.

1. Go to Settings → eBay.
2. Find your connected eBay account and the sync controls.
3. Choose Quick Sync for a faster refresh of your most recent activity, or Full Sync for a complete pull of your listings, orders, fees, feedback and offers.
4. Wait for the sync to finish, then check your dashboard for the updated figures.

Use Quick Sync when you just want the latest orders or fee updates without re-pulling everything. Use Full Sync if something looks out of date or missing and you want DashVue to re-check your full eBay data from scratch.

Publishing and pushing changes needs Full Access

Syncing data in from eBay works with a read-only connection. However, if you want DashVue to publish listings or push changes back to eBay, your connection needs to be set to Full Access. With read-only access you can still draft and view listings in DashVue, you just cannot publish them to eBay until you upgrade the connection. DashVue publishes fixed-price, Buy It Now listings only, and does not create auction-style listings or write stock quantity changes back to eBay.

See the related articles below for more on managing your eBay connection.