Manage your subscription: update card, view invoices, cancel or reactivate

How to update your card, download invoices, and cancel or reactivate your DashVue subscription from Settings.

Everything to do with your DashVue subscription, your card on file, your past invoices, and cancelling or reactivating, lives in one place: Settings → Billing. This article walks through each of those tasks.

Where to find billing settings

Go to Settings → Billing. From here you can update your payment method, view and download past invoices, and cancel or reactivate your plan.

DashVueAsk DashVueAIOVERVIEWShipDashboardCalendarSTOCKStockRepricerSELLINGOrdersOffers3ReturnsMessagesFeedbackFINANCEReportsTax centreExpensesCost of GoodsInsightsSettingsSAccountseller@example.comOverviewGENERALAccountBillingTeamBUSINESSBusiness ProfileInvoicesPick ListWORKFLOWeBay ConnectionBusiness PoliciesShipping IntegrationListing ViolationsAlertsADVANCEDUsagePreferencesAsk DashVueRoadmapDanger ZoneBillingPlan, trial status, payment method, and invoice history.RefreshStandardActive£19 / monthCancelManage subscriptionNEXT CHARGE1 Aug 2026£19 / monthAI add-onAI is optional and billed on top of your plan. Pick a monthly pack of AI actions. Every account gets 250 free actions a month.AI actions used this month132 of 250AI Lite£9 per month2,000 AI actions / monthAddAI ProPOPULAR£19 per month5,000 AI actions / monthAddAI Elite£29 per month10,000 AI actions / monthAddTeammate seatsYour plan includes 2 teammates. Add more for £4/month each. Manage who fills them in Settings → Team.Extra seats0 × £4/mo · 2 seats total0UpdatePayment methodCard used for your subscription renewalsUpdate cardVISAVisa ending in 4242Expires 08/28Invoice historyPast charges and receipts - download any invoice as a PDFLIFETIME£56.97£19 / monthPAID1 Jul 2026#DV26-0003ViewPDF£19 / monthPAID1 Jun 2026#DV26-0002ViewPDF£19 / monthPAID1 May 2026#DV26-0001ViewPDFTeam of 5+ seats?Enterprise plans include custom seat counts, bespoke onboarding, and a named contact at DashVue.Talk to sales
The Billing page in Settings with the current plan section highlighted: Manage subscription and Cancel sit on the plan card, with the AI add-on, teammate seats, payment method, invoice history, and enterprise contact sections below.

Owner-only

Billing settings are only visible and editable by the account owner. If you are a teammate on someone else’s account, you will not see this page, and you will need to ask the owner to make any billing changes.

Update your card

DashVue does not store or process your card details directly. When you choose to update your payment method, you are taken to a secure Stripe-hosted billing portal to make the change. Once you have updated your card in the portal, it is used for all future charges on your subscription.

  1. Go to Settings → Billing.
  2. Choose the option to update your payment method.
  3. You will be taken to the Stripe billing portal.
  4. Enter your new card details and confirm.
  5. You will be returned to DashVue once the update is complete.

View and download invoices

The invoice history section of the billing page lists your past invoices. Each one can be downloaded as a PDF, which is useful for your own bookkeeping or for passing to an accountant.

Cancel your subscription

You can cancel from the same billing page at any time. Cancelling stops future billing on your subscription.

Reactivate your subscription

Changed your mind after cancelling? Reactivation is one click from the same billing page, so you do not need to sign up again from scratch to come back.

Enterprise plans

If you are on 1,000+ listings, your plan is handled as “Contact us” rather than through the self-serve slider. Billing changes for an Enterprise plan, including updating your card, invoices, or cancelling, are managed by emailing DashVue directly rather than through the self-serve billing portal.

See the related articles below for more on your account and settings.

Last updated 2026-07-06.

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