Keep your account secure: password, two-factor and sign-in email

How to change your DashVue password, update your sign-in email and turn on authenticator app two-factor authentication.

This article covers the three account security controls on the Account page: changing your password, changing the email address you sign in with, and turning on two-factor authentication (2FA) with an authenticator app.

Change your password

Go to Settings → Account and find the Security section. Next to Password, select Change password.

  1. Enter your new password. It must be at least 8 characters.
  2. Re-enter the same password in the confirm field.
  3. Select Update password. The button only becomes active once the two fields match and the length requirement is met.

Once updated, your new password is active immediately. You stay signed in on the device you made the change from, so you will not be logged out mid-session.

Change your sign-in email address

Next to Email address in the Security section, select Change email and enter the new address.

  1. Type the new email address and select Send confirmation.
  2. DashVue sends a confirmation link to that new address. Your sign-in email does not change yet.
  3. Open the confirmation email and click the link. Only then does the new address become your sign-in email.

Your old email keeps working until you confirm

Until you click the confirmation link, DashVue keeps showing and using your existing sign-in address. This is deliberate: it stops you being locked out if you mistype the new address or cannot access it. If you do not see the confirmation email, check your spam folder before requesting another one.

Set up two-factor authentication (2FA)

2FA adds a second check at sign-in: your password plus a rotating 6-digit code from an authenticator app on your phone. DashVue supports authenticator apps such as Google Authenticator or Authy using the standard TOTP method.

  1. In the Security section, next to Two-factor (2FA), select Enable 2FA.
  2. A QR code appears. Open your authenticator app and scan it. If you cannot scan a QR code, use the manual entry code shown underneath instead, which you can copy and paste into the app.
  3. Your authenticator app will start generating a new 6-digit code every 30 seconds. Enter the current code into the verification field in DashVue.
  4. Select Verify. Once the code is accepted, 2FA is turned on and the row shows an Enabled badge.

From then on, signing in to DashVue asks for your password and then a fresh code from your authenticator app.

Turning 2FA off

If you need to disable 2FA, select Disable 2FA next to the Two-factor row and confirm. This removes the second check immediately.

Disabling 2FA weakens your account

With 2FA off, anyone who gets hold of your email address and password can sign in to your DashVue account, since your password becomes the only check. DashVue strongly recommends keeping 2FA turned on. Only disable it if you are resetting your authenticator app or genuinely need it off, and re-enable it as soon as you can.

See the related articles below for more on managing your DashVue account.

Last updated 2026-07-04.

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