Track your feedback score, positive %, and seller level

The Feedback Overview gives you one place to keep an eye on how your eBay feedback is trending, your net score, your positive percentage, and your current seller level, without having to dig through eBay’s own seller hub. This article explains what each figure means and what DashVue does and does not do with it.

Where to find it

Open Feedback → Overview in DashVue. This tab pulls your feedback data from eBay and displays it in a single summary view, alongside a chart showing how feedback has arrived over recent months.

What the Overview shows

The Overview tab brings together the core feedback figures eBay tracks for your account:

• Net feedback score, your overall running total of feedback left by buyers.
• Positive percentage, the share of your feedback that is positive, which is one of the figures buyers look at before they buy from you.
• Negative and neutral counts, so you can see at a glance how many pieces of feedback were not positive, rather than having to work it out from a percentage.
• Seller level, your current standing as set by eBay.

Feedback by month

Alongside the headline figures, the Overview tab includes a chart that breaks your feedback down by month. This makes it easy to spot whether feedback has picked up or slowed down recently, or whether a particular month saw an unusual number of negatives or neutrals worth looking into on eBay directly.

How to use it day to day

Check the Overview tab periodically rather than after every single sale. A sudden dip in your positive percentage or a run of negatives or neutrals in the monthly chart is usually the clearest early signal that something in your buying experience, such as dispatch times or item condition, needs attention. Since DashVue only reports these figures, use them as a prompt to investigate on eBay, rather than expecting DashVue to take any action on your feedback for you.

See the related articles below for more on managing your seller reputation in DashVue.