Why won't my offer send? Limits and common messages

If an offer will not send, or a bulk batch stops partway through, this article explains the plain-English messages you might see and what each one actually means, so you know whether to wait, reconnect eBay, or simply skip that listing.

Where these messages show up

DashVue never shows raw error codes. When an offer cannot be sent, you will see a plain-English message either in the summary at the end of a bulk send, or as a short error line on the individual offer card that failed. Both point to the same underlying causes, they just appear in different places depending on whether you sent one offer or a batch.

“Hourly limit reached”

DashVue caps outgoing offers at 30 per hour on your account. This is a safety limit to keep your sending activity well within what eBay allows, and it applies across all your listings combined, not per listing. If you hit it, the remaining offers in a bulk batch will not send and will be reported as skipped in the summary.

There is nothing to fix here. The limit resets on a rolling hourly basis, so the simplest approach is to wait and send the rest of your batch a little later. Splitting a large batch across a couple of hours also avoids running into the cap at all.

eBay’s own hourly limit

Separately from DashVue’s own cap, eBay enforces its own hourly limit on offer sending. If eBay itself declines a send because you have hit its limit, DashVue surfaces this as a plain-English hourly limit message rather than showing eBay’s technical response. The fix is the same as above: wait for the hour to roll over and try again.

“Not currently eligible”

This message means eBay does not currently consider that listing open for an offer. Eligibility is set by eBay based on buyer activity such as watching the listing or adding it to a basket, and it can change between syncs. If a listing was eligible when you started a bulk send but a buyer’s interest has since lapsed, or eBay simply no longer lists it as eligible, the send will fail with this message rather than going through anyway.

Skip it and check back later. Eligibility refreshes on your next sync, so a listing that is not eligible right now may become eligible again once a buyer shows fresh interest.

“Full Access needed”

Sending an offer writes a change back to eBay, so it needs a Full Access eBay connection. If your account is connected as read-only, you can still view and draft, but sending will fail and DashVue will tell you that Full Access is needed. Reconnecting your eBay account with Full Access permissions resolves this.

eBay rejects the offer

Occasionally eBay declines an offer for reasons on its side, for example a listing or buyer state that has changed since your last sync. When this happens, DashVue shows a plain-English rejection message rather than eBay’s raw response. There is no DashVue-side fix for a rejection: it reflects a decision eBay made at the time of sending, so the best step is to re-check the listing and buyer on a later sync before trying again.