A tour of the Offers section

Get oriented in DashVue’s Offers section: the three pages and what the Overview dashboard tiles mean.

This article orients you to the Offers section: the three pages it is built from, and what each tile on the Overview dashboard actually measures. Read this first if you are new to managing eBay Best Offers in DashVue.

The three Offers pages

The Offers section has its own sub-navigation with three pages:

  1. Overview: a summary dashboard. This is where you land first: a snapshot of pending value, your recent accept rate, what you have won this month, and a feed of recent activity.
  2. Received: the buyer offers sitting in your inbox, including the ones still waiting for a reply. If you have offers that need a decision, the Overview page will point you here.
  3. Send: listings that are eligible for you to send a discounted offer to (typically because a buyer has watchlisted or carted the item), so you can proactively make an offer instead of waiting for one.

Think of Overview as the dashboard, and Received and Send as the two directions offers flow: offers coming in from buyers, and offers you push out to buyers.

Reading the Overview dashboard tiles

The Overview page leads with a strip of tiles that summarise where things stand. Here is what each one means:

  • Pending value: the total offer value currently sitting in your inbox awaiting a reply, alongside how many offers that represents. If any of them are close to expiring, that is flagged here too, since eBay automatically expires an offer if you do not respond in time.
  • 30-day accept rate: of the offers you accepted or declined in the last 30 days, what percentage were accepted. This is a read on how your recent decisions have trended, not a target or benchmark.
  • Won this month: how many offers have been accepted since the start of the current calendar month, and their combined value.
  • Recent activity: a running feed underneath the tiles showing the latest offer events (received, countered, accepted, declined, expired, or retracted), each with the buyer, the amount, and how long ago it happened.

Above the tiles, the Overview page also shows a single highlighted action card that adapts to whatever is most pressing right now: a prompt to reply to pending offers if any are waiting, or a prompt to send offers to eligible listings if none are.

Sending offers needs a Full Access eBay connection

Sending offers to eBay from the Send page requires your eBay connection to have Full Access. With a read-only connection you can still view pending offers and eligible listings, but you will need to send offers directly on eBay instead, or reconnect with Full Access to send from DashVue.

Honest limits

Single eBay account, UK only

The Offers section works with one connected eBay account and is built for UK sellers. If you sell across multiple eBay accounts or outside the UK, offers from those accounts will not appear here.

With that orientation in place, see the related articles below for walkthroughs of the Received and Send pages in more depth.

Last updated 2026-07-04.

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